Refund Policy

Last Updated: 07-01-2026

At Sakura Cleaning Services L.L.C, we aim to provide reliable and professional cleaning services. This Refund Policy outlines the conditions under which refunds may be requested and processed.

1. Eligibility for Refunds

Refund requests may be considered under the following circumstances:

• The wrong service was charged or processed

• Service is unavailable after payment confirmation

• Duplicate or incorrect payment was made

• Service was not delivered due to reasons attributable to the merchant

2. Non-Refundable Cases

Refunds may not be applicable in the following situations:

• Services already completed

• Late cancellations outside the allowed cancellation period

• Failure to provide access to the service location at the scheduled time

• Customer dissatisfaction not reported within a reasonable time after service completion

3. Refund Method

All refunds will be processed only through the Original Mode of Payment used during the transaction.

4. Refund Processing Time

Refunds will be processed within 10 to 45 days, depending on the issuing bank of the credit card.

5. Partial Refunds

In certain cases, partial refunds may be issued based on the nature of the service and extent of completion.

6. How to Request a Refund

To request a refund, customers must contact us with:

• Booking reference number

• Payment details

• Reason for refund request

Requests can be submitted via email.

7. Policy Updates

This Refund Policy may be updated from time to time. Changes will be effective upon posting on the website.

8. Contact Information

For refund-related inquiries, please contact:

Company Name: Sakura Cleaning Services L.L.C
Website: https://sakuracleaning.ae/
Email: sakuracleaninguae@gmail.com
Country: United Arab Emirates